IT Service Desk Customer Service Fundamentals
2.09 GB
Total Size
68
Files
April
Created
0
Seeders
1
Leechers
Basic Info
Hash: 961cabc2a85fcc481512aebb70133f01bd45d295
File Status: Multi-file
Type: Public
File List (68 Files)
518163_05_01 - Next steps.en.srt
#1•
SRT
2.14 KB
518163_00_01 - Welcome.en.srt
#2•
SRT
2.42 KB
518163_00_03 - What makes service desk customer service unique_.en.srt
#3•
SRT
2.49 KB
518163_00_02 - How to get the most value out of this course.en.srt
#4•
SRT
2.57 KB
518163_01_03 - Contact investigation and diagnosis_ Open-ended questions.en.srt
#5•
SRT
3.23 KB
518163_01_05 - Contact investigation and diagnosis_ Confirming questions.en.srt
#6•
SRT
3.35 KB
518163_01_04 - Contact investigation and diagnosis_ Probing questions.en.srt
#7•
SRT
3.5 KB
518163_02_01 - Placing a contact on hold.en.srt
#8•
SRT
3.77 KB
518163_02_04 - Escalation procedures_ Why.en.srt
#9•
SRT
4.2 KB
518163_01_07 - Contact closure.en.srt
#10•
SRT
4.5 KB